FAQ
Notre FAQ répond à toutes vos questions concernant la réservation de votre matériel en ligne et dans nos magasins Ski Republic
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How do I know what size skis I need?
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Do you rent out snowshoes?
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What happens if we need to cancel our order?
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Exactly what is covered by the "Breakage or theft guarantee”?
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Last season Customer Services gave me a credit note, how do I use it?
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Do you rent out just skis or snowboards (without boots)?
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What happens if we need to change the hire dates?
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When do I have to return my equipment?
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Are ski poles included in the cost?
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We’re a large group (8 people or more) how can you help us?
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What happens if we get something wrong in the personal details (age, weight, height, skill level)?
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Can we collect our equipment the day before our 1st day of skiing?
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Is it possible to hire boots on their own?
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What forms of payment do you accept?
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Can I take the “Breakage or theft guarantee” after confirming and paying for my order?